"Management must manage!"
"Managers in all too many American companies do not achieve the desired results because nobody makes them do it."
"It is much more difficult to measure nonperformance than performance."
"Leadership cannot really be taught. It can only be learned."
"Leadership is practiced not so much in words as in attitude and in actions."
"In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later."